Quick Interview: view Salary range: $60,000 to $70,000 Willing to relocate: No Years of related job experience: 7 Highest degree earned: pursuing MS in HR and Organizational Development
With experience in the operations, customer relations and non-profit fields, this current Client Care Representative and graduate student is looking to combine her experience and education in an HROD role. A hardworking, analytical, problem solver, she is excited to grow in an organization in the Nashville market that values new ideas and constant improvement.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Lexington, KY Job title: Client Care Representative Years and months employed: 5 Year(s) 3 Month(s) Responsibilities: Responsible for contract customer retention; gathering and analyzing qualitative and quantitative data from customer feedback; providing solutions based on customer feedback; gross profit performance; development of all customer deliverables; analysis of customer spending and development of profitable cost effective solutions.
Organization: Confidential Location: Ona, WV Job title: Family Liaison Years and months employed: 2 Year(s) 2 Month(s) Responsibilities: Design and development of treatment plans for troubled youth in residential treatment; communication with families, state agencies and legal teams; communication of family and legal matters with internal treatment team; responsible for all preparation of discharge planning; taught parenting lessons weekly.
EDUCATION
Institution Name: University of Louisville Location: Louisville, KY Degree earned: pursuing MS in HR and Organizational Development Major/Concentration: MS in HR and Organizational Development
Institution Name: Miami University Location: Oxford, OH Degree earned: BS/BA Major/Concentration: Marketing/ Psychology Year Graduated: 2008
