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Salary range: $60,000 to $70,000
Willing to relocate: No
Years of related job experience: 7
Highest degree earned: pursuing MS in HR and Organizational Development
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Candidate Code: 052a1a


With experience in the operations, customer relations and non-profit fields, this current Client Care Representative and graduate student is looking to combine her experience and education in an HROD role. A hardworking, analytical, problem solver, she is excited to grow in an organization in the Nashville market that values new ideas and constant improvement.


Organization: Please reach us for these details!
Location: Lexington, KY
Job title: Client Care Representative
Years and months employed: 5 Year(s) 3 Month(s)
Responsibilities: Responsible for contract customer retention; gathering and analyzing qualitative and quantitative data from customer feedback; providing solutions based on customer feedback; gross profit performance; development of all customer deliverables; analysis of customer spending and development of profitable cost effective solutions.

Organization: Confidential
Location: Ona, WV
Job title: Family Liaison
Years and months employed: 2 Year(s) 2 Month(s)
Responsibilities: Design and development of treatment plans for troubled youth in residential treatment; communication with families, state agencies and legal teams; communication of family and legal matters with internal treatment team; responsible for all preparation of discharge planning; taught parenting lessons weekly.


Institution Name: University of Louisville
Location: Louisville, KY
Degree earned: pursuing MS in HR and Organizational Development
Major/Concentration: MS in HR and Organizational Development

Institution Name: Miami University
Location: Oxford, OH
Degree earned: BS/BA
Major/Concentration: Marketing/ Psychology
Year Graduated: 2008


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