Quick Interview: view Salary range: $100,000 to $110,000 Willing to relocate: No Years of related job experience: 20 Highest degree earned: MBA Beta Gamma Sigma Languages: English Software: Microsoft Excel, MS Project, Visio, Minitab
Meet a Lean Six Sigma Program Director with over twenty years of proven success in the Manufacturing and Service industries. He has expertly formulated and directed highly successful, large-scale, cost saving, quality improvement initiatives that have positively impacted the business results of high-tech, large scale processing, transportation, service and health care businesses.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Mt. Vernon, IL Job title: Process Improvement Consultant Years and months employed: 2 Year(s) 2 Month(s) Responsibilities: I was recruited as a Process Improvem,ent Consultant / (Corporate Quality) Director
responsible for leading large-scale Lean Six Sigma improvement efforts in key strategic areas; Surgery (OR), Emergency Department,
I have been able to lead significant improvement in several key measures of OR efficiency; reduced turnover time by an average of 11 minutes per case; potential addition revenue $500,000 annually.
I also made the case with senior managers / successfully directed the hospital-wide Lean 5S / standard work implementation that has virtually limitless cost savings.
Organization: Willis North America Location: Nashville, TN Job title: Director Quality Programs Years and months employed: 1 Year(s) 8 Month(s) Responsibilities: As the Director of Quality-Six Sigma for a US based / significantly outsourced service center operation, I successfully lobbied senior management for the establishment of a customer-focused Quality Control program re-establishing credibility with internal and external customers.
The effort achieved a Citrix based quality control / quality assurance program for the world-wide production of all insurance certificates that dramatically improved quality in this critical customer-facing activity.
Organization: Xpress Global Systems Location: Chattanooga, TN Job title: Vice President Six Sigma-Quality Years and months employed: 2 Year(s) Responsibilities: I directed the Company in the adoption of a Six Sigma quality initiative aimed at reducing costs and ensuring customer satisfaction. In this capacity, acting as a Black Belt, I instituted and developed standard processes and controls to ensure improved service to customers throughout Xpress Global’s nationwide system.
EDUCATION
Institution Name: San Jose State Location: San Jose, CA Degree earned: MBA Major/Concentration: Management Year Graduated: 1999
Institution Name: San Jose State Location: San Jose, CA Degree earned: BS Major/Concentration: Management Year Graduated: 1982
