Meet a driven, award-winning IT Leader and Change Champion with strong operational acumen.
This candidate has progressive experience aligning business and technology strategy and a reputation for leading top-performing teams. She provides oversight, training and mentoring in support of continuous improvement and building teams of engaged, high-level contributors. An innovative strategic thinker and tactical problem solver with strong communication and organizational skills, she also has significant experience in managing large, complex software systems and implementations.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Nashville, TN Job title: Assistant Director (Executive Level) Years and months employed: 4 Month(s) Responsibilities: Collaborate across multiple cross-functional teams to architect and design solutions that use data for business decisions. Provide data management, data governance consulting, and data business intelligence services supporting 28 Executive State Departments in the State of TN.
• Consult with business partners and suggest best practices in data management, enterprise information architecture, taxonomy, data portal management, data operations solutions and data visualization tools.
• Consult with business partners, Privacy Officers and Data Advisory Committees to develop schema for data nomenclature, data governance and meta-data.
• Help define business data requirements and security measures to improve business performance metrics empowering timely evidence-based decisions.
• Manage the State of Tennessee's - Data Management Plan, Governance Charters, Privacy Program Strategic Plan, and Data Privacy Program on Microsoft SharePoint.
• Manage data planning, implementation and support for enterprise-wide data driven projects and solutions. Worked with the State ERP team to design and pull data for an upload into Everbridge.
• Create data reports and visualizations using tools such as SQL, Tableau, SharePoint, Service Now, Excel Pivot Tables, LeanKit, MS Project, MS Visio, RedCap, WordPress, Everbridge and Zendesk.
• Provide data project status updates to management, peers, subordinates and customers via verbal, electronic, dashboard, MSP PowerPoint and written communication mediums.
Organization: Strategic Technology Solutions | State of TN Location: Nashville, TN Job title: ITIL Service Design Engineer Years and months employed: 3 Year(s) Responsibilities: Directed the end-to-end delivery of statewide enterprise technology implementations, solutions and projects for Tennessee’s largest employer.
• Prioritized, planned and coordinated effective teamwork across multiple cross-functional teams that included: Data Scientist, Executive Leadership, Business Directors, Project Managers, Solution Architects, Developers, and Business Analysists for timely and successful project completion to meet the customers’ needs and expectations.
• Managed implementations, go-lives, developed governance documentation, charters, requirements gathering, risk registers, service design plans, RACI charts and other PMBOK, Agile or ITIL related documentation.
• Consulted with ServiceNow, Everbridge, Zendesk, Adobe, IBM, Prolifics, LexisNexis, Experian, and NIC to complete implementations, projects and migrations.
Organization: Department of Health | State of TN Location: Nashville, TN Job title: Program Director, Senior Years and months employed: 2 Year(s) Responsibilities: Oversaw, conducted and coordinated the financial project activities of a team supporting a $19 million, Center for Disease Control and Prevention, Federal grant, distributed among: seven Regional Divisions, six Metropolitan Health Departments, 129 Hospitals and 14 service contract providers.
EDUCATION
Institution Name: Bethel University Location: Nashville, TN Degree earned: Masters of Science - M.B.A. and M.I.T. Major/Concentration: Business Administration / IT Leadership Year Graduated: 2015
Institution Name: University of Phoenix Location: Albuquerque, NM Degree earned: Bachelor of Science Major/Concentration: Business and Environmental Management Year Graduated: 2000
