Quick Interview: view Salary range: $100,000 to $150,000 Willing to relocate: No Years of related job experience: 15 Highest degree earned: BA Languages: English Software: MS Office
FiveChairs is pleased to introduce this marketing and account management professional, who is passionate about developing forward thinking approaches that meet client objectives and drive results. She has spent the past 15 years developing innovative sales and marketing programs designed to increase growth and revenue. She is just the person you need to take your company to the next level.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Nashville, TN Job title: Director, Client Services Years and months employed: 4 Year(s) 6 Month(s) Responsibilities: Managed wireless device protection product for leading wireless carrier that supports over 25 million customers.
Fostered key consultative relationships to maximize profitable subscriber growth, increase customer retention, and
identify opportunities for product enhancements. Developed strategic sales and marketing programs to drive net subscriber growth. Cultivated client product champions at the executive level to influence product presentation across multiple distribution points. Worked with cross functional internal teams to ensure optimal customer experience and meet contractual obligations. Acted as client liaison with Supply Chain Management to ensure timely procurement and fulfillment, equipment quality, and inventory management.
Key Achievements and Contributions:
• Increased subscriber base by 500% within 5 years through organic growth and acquisition
• Built, managed, and mentored successful regional sales management team
• Developed and implemented strategic growth initiatives across multiple sales channels including Retail, Indirect, Telemarketing and Enterprise
• Designed retail marketing campaign that drove 75% response rate and doubled web based claims participation
• Compassion Forward Committee Chair, External Partnerships and PR
Organization: Asurion Location: Nashville, TN Job title: Account Executive Years and months employed: 2 Year(s) 3 Month(s) Responsibilities: Supported enhanced service programs for wireless subscribers through handset insurance and roadside assistance programs. Developed trusted relationships with key client contacts at regional locations. Served as the client advocate to ensure customer service excellence, client satisfaction, and profitability.
Key Achievements and Contributions:
• Promoted to Director position
• Met and exceeded annual sales and profitability targets
Organization: HealthStream Location: Nashville, TN Job title: Marketing Manager Years and months employed: 2 Year(s) 5 Month(s) Responsibilities: Partnered with leading Pharmaceutical and Medical Device companies to develop marketing programs to drive sales and cultivate product champions. Developed marketing strategies and services to deliver educational programs to targeted healthcare professionals. Analyzed product offering potential and recommended future product opportunities.
Key Achievements and Contributions:
• Developed and implemented new product line to generate over $500K in annual revenue
• Managed creation of new online product from conception to implementation including design, deployment, distribution, pricing, marketing and sales tools
• Developed branding strategy for entire product line including print, electronic brochures, presentations, and advertisements.
• Developed CRM program to retain and grow customer base
• Managed creative team
EDUCATION
Institution Name: Vanderbilt University Location: Nashville, TN Degree earned: BA Major/Concentration: Philosophy Year Graduated: 1995
