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Salary range: $65,000 to $75,000
Willing to relocate: No
Years of related job experience: 20
Highest degree earned: Bachelor of Science, Marketing
Languages: English
Software: Microsoft Office, ability to learn any company specific platforms.
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Candidate Code: 80677a

PROFESSIONAL SUMMARY

We are happy to present this candidate whose emphasis is on strong Customer Service, building mutually beneficial Client partnerships, managing Operations for various accounts and project implementation. She is a problem solver while moving toward set company goals. Talents include creating team harmony, consistency, adapting to current needs, and strong communication up and down.

EMPLOYMENT HISTORY

Organization: Please reach us for these details!
Location: Nashville, TN
Job title: Client Project Manager, Strategic Accounts
Years and months employed: 2 Year(s) 5 Month(s)
Responsibilities: Given strategic accounts in service recovery to improve overall relationship. Manage and direct client set up for each new project or project changes; Active resolution of client issues; communication of difficult/sensitive information; Document and track project process via weekly client calls; conduct web based training for client accounts

Organization: FGX International
Location: Smithfield, RI
Job title: Retail Account Manager
Years and months employed: 7 Year(s) 10 Month(s)
Responsibilities: Drove problem resolution for clients through internal processes; maintained client specific part numbers, display needs, contract pricing, Domestic and International shipping requirements; Operational liaison for multiple Merchandise Managers; Managed Customer Service reps including hiring, training, mentoring.

Organization: Allied/PRA Destination Management
Location: Los Angeles, CA
Job title: Senior Account Manager
Years and months employed: 3 Year(s) 5 Month(s)
Responsibilities: Developed repeat client business; developed proposals and sales correspondence; developed and maintained supplier/vendor partners; conducted on-sites for program organizers to secure contracts; finalized client contracts; $1.3 million program revenue - 2006

EDUCATION

Institution Name: Johnson & Wales University
Location: Providence, RI
Degree earned: Bachelor of Science, Marketing
Major/Concentration: Marketing
Year Graduated: 1992

 



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