Quick Interview: view Salary range: $75,000 to $100,000 Willing to relocate: No Years of related job experience: 15 Highest degree earned: MBA Languages: English Software: MS Office Programs; InDesign; Quark; Kronos; PeopleSoft
If you're looking for someone who can produce quality outcomes, this is the right candidate for you. She comes to us with 15 years of solid work experience, along with a moral work ethic, that has proven successful in numerous avenues. Due to her keen understanding of the need for efficiency, along with her strong communication skills, your company will certainly reap the benefits.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Murfreesboro, TN Job title: Physician Practice Manager Years and months employed: 1 Year(s) 6 Month(s) Responsibilities: • Fully managed a multi-specialty physician practice, maintained excellent patient care for 400 weekly adult patients through supervision of +20 clinical and administrative employees.
• Served as primary point of contact for, and liaison between patients, administrative and clinical staff, physicians, and corporate staff to facilitate proper lines of communication and practical problem resolution in real time.
• Facilitated the hiring and termination of employees with proper documentation according to applicable human resource policies; oversaw training and supervision of employees.
• Recognized and rewarded desired performance of staff members in order to support retention of staff; built, maintained and supported a culture that fostered effective working relationships.
• Leveraged the performance development of goal setting, ongoing assessment, coaching and performance evaluation to achieve goals. Accountable for formal evaluation of staff.
• Monitored and managed safe and effective patient throughput. Addressed barriers and identify resources required to maintain patient flow that meet area volume goals.
• Defined space requirements and monitored the effective utilization of assigned space within the clinic. Promoted space utilization that supported the vision of the clinic and proposed changes in space allocation.
• Demonstrated fundamental business expertise by preparing, monitoring, and controlling the annual operational budget; developed and implemented action plans for variances to the established budget.
• Collaborated within and across St. Thomas Physician Services to identify and develop innovative strategies that improve service, quality and productivity.
Organization: Vanderbilt University Medical Center Location: Nashville, TN Job title: Associate Administrator Years and months employed: 5 Year(s) 4 Month(s) Responsibilities: • Identified areas of weakness in the administrative and clinical setting within the division, and developed and implemented process improvement plans.
• Managed multiple projects for numerous physicians in areas of administration, research, and process improvement.
• Responsible for coordinating, developing and growing division clinical service line.
• Maintained knowledge and experience in operations management, risk management, quality, marketing, outreach and understanding of the functions of an academic medical center.
• Developed and fostered effective physician/medical center partnerships.
• Assisted with marketing efforts for non-profit resource group, planned fundraisers/community awareness events.
• Highlights:
- Developed strategic business plan for the Reconstructive General Surgery service and assisted with development of the business plan for the Ventral Hernia Center of Excellence.
Result: Plans currently in place for the +$5M service line.
- Created, implemented and guided administrative process changes and leadership strategies for more efficient methods of dealing with patient issues in the clinical setting; direct contact for patients to provide solutions to problems and promote other service lines within the medical center.
Result: Increased efficiency across administrative and clinical staff; greater patient satisfaction.
- Collaborated with operating room management to develop a more efficient and streamlined means of boarding operative cases with the use of online operative calendar and case code list.
Result: Significant time savings for physicians and clinical/operative staff.
- Created and drove initial marketing efforts for the Trauma Survivors Network.
Result: Significant increase in community awareness and funds obtained to sustain patient and family support efforts for several thousand patients/families.
- Developed and maintained standard reports that document service admissions and readmissions.
Result: Increase in awareness of specific service admissions by physicians and management.
Organization: Cross Country Healthcare, Inc. Location: Nashville, TN Job title: Marketing Media Coordinator Years and months employed: 4 Year(s) 1 Month(s) Responsibilities: • Designed and developed nationally circulated brochures for medical education seminars.
• Assisted with the coordination of and creation of educational material for annual Nurse Manager Boot Camp national conference.
• Managed proofing staff and directed printing timeline to maintain strict deadlines.
• Developed and maintained communication with multiple printing vendors.
• Maintained corporate brand identity across various projects.
• Managed multiple design and marketing projects
EDUCATION
Institution Name: Lipscomb University Location: Nashville, TN Degree earned: MBA Major/Concentration: Business Administration Year Graduated: 2008
Institution Name: University of Tennessee Location: Knoxville, TN Degree earned: Bachelor of Science Major/Concentration: Human Ecology/Business Administration Year Graduated: 1997
