Quick Interview: view Salary range: $50,000 to $60,000 Willing to relocate: No Years of related job experience: 12 Highest degree earned: Bachelor of Arts Languages: English Software: Microsoft Outlook • PowerPoint • Excel • Word
FiveChairs is pleased to present this high-performing Sales and Marketing Professional with a proven history of consistently exceeding sales and profitability goals within the Hospitality sector. She is confident, extroverted, and driven, and possesses the competitive spirit needed to successfully negotiate complex solutions and promote guest satisfaction and client loyalty.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Nashville, Tn Job title: Catering Director Years and months employed: 1 Year(s) 8 Month(s) Responsibilities: Led an area department to increase sales by more than 50% in two months, by
implementing a strategic budget process to minimize spending, and an effective sales plan involving daily customer interaction. Increased value of the department by creating a franchisee support network. Initially started as a Recruiting Specialist.
• Exceeded sales goal by more than $175,000 in first 6 months.
• Developed and coordinated “grill on-site” catering events for up to 1,500 guests.
• Increased ROR by 20% through implementation of organizational systems and
enhancing network opportunities.
• Enhanced customer relationships by initiating and executing a guest follow-up and referral process.
• Successfully managed food costs (22%) & labor costs (15%).
• Launched a team selection/training process for corporate and franchise markets that facilitated a positive culture change.
• Created a profit/loss model to streamline event pricing and contributed to product
and menu development.
• Responsible for department budgets, P&L statements, weekly reports, guest
invoices and maintaining department inventory.
• Minimized transportation budget by properly maintaining and use of six vehicles,four double grill trailers, and event presentation equipment.
Organization: Landry's Location: Nashville, TN Job title: Group Sales Coordinator Years and months employed: 5 Year(s) 10 Month(s) Responsibilities: • Booked group reservations, educational tours, and special events.
• Created and distributed BEO’s for successful communication within departments.
• Expanded student achievement coupon program.
• Provided assistance to the Concept Marketing and Sales Director.
• Increased average number of events from seven to nine per week.
• Implemented and maintained company standards for customer relations.
• Coordinated group reservations.
• Assisted in training and management of a hostess staff of 12-15.
Organization: Pharmacare Compounding Location: Mt. Juliet, TN Job title: Marketing Director Years and months employed: 2 Year(s) 5 Month(s) Responsibilities: Enhanced the success of a company by developing a patient and practitioner
education-based program that increased sales revenue and led to the expansion into
the retail pharmacy sector.
• Developed and executed successful marketing strategies that led to increased
prescription average by 25% per day.
• Built successful marketing platform and customer loyalty program.
EDUCATION
Institution Name: University of Kentucky Location: Lexington, KY Degree earned: Bachelor of Arts Major/Concentration: Hospitality Management Year Graduated: 1996