Quick Interview: view Salary range: $65,000 to $75,000 Willing to relocate: No Years of related job experience: 12 Highest degree earned: Bachelor of Business Administration Languages: English Software: Lunect Technologies, Visio, Remedy, MS Project, Microsoft Word, Excel, Lotus
Internet Applications, Cisco, NORTEL, Adtran, Wave7, Wolf,
MSDT, DDM-2000, EPC, Emerson, Siemens
CAC Units, Titan532, PBX’s, Key System, SAP, EBill On Demand,
AT&T Facilities,
An experienced and goal-oriented I.T./Telecommunication leader with a demonstrated track record of achievement through acting as a trusted advisor, role model, and project manager. A results oriented visionary with demonstrated expertise in leading efficient information systems that meet customer expectations. Team oriented mentor focused on leading highly skilled management teams.
EMPLOYMENT HISTORY
Organization: Please reach us for these details! Location: Franklin, TN Job title: I.T. Project Manager Years and months employed: 2 Year(s) 4 Month(s) Responsibilities: Responsible for all activities relating to project management including contract, vendor and resource allocation for the Infrastructure department.
-Coordinated and Integrated headquarters communication services move from California to Tennessee.
-Identified and analyzed financial budget items as they pertained to specialized projects
-Collaborated with business users to define business process and system requirements, translated business process and system requirements into technical functional design for RFI / RFP documents.
-Improved I.S. quality and efficiency by assesing risk and managing schedules.
-Coordinated and oversaw project resources, (i.e., various departments from other business areas, IT Managers, IT programmers, Quality Assurance Analysts, IT Business Systems Analysts, etc.), developed implementation plans, assigned tasks, and monitored the project’s progress.
Organization: E.P.B .Telecom Location: Chattanooga, TN Job title: Network Project Manager Years and months employed: 1 Year(s) 9 Month(s) Responsibilities: Create and provide oversight on projects including development of project deliverables, and schedules.
Serve as the customer liaison insuring 100% quality deliverables. Interfaced with Sr. Management, vendors and end users internal and external to assure proper accurate cost control anmd profit measurments.Ensure quality assurance and milestone achievement.
Assist with project reviews or rescue situations by providing recommendation/ solutions as part of project audits.
-Developed Work Process for telecom division
-Develop work plans and projects in financial audit context and consulting
-Analyze client-server and multi-platform systems and provide detailed reports to directors and Sr. Managers.
-Risk assessment, planning analytical procedures and reviews
-Provide solutions to the Director’s business issues with reports and presentations
-Supervise the technical consultant staff.
-Trouble shoot internet, voice, and switch features
-Coordinator for construction contractors and vendors.
Organization: AT&T Location: Brentwood, TN Job title: Field Service Manager Years and months employed: 4 Year(s) 4 Month(s) Responsibilities: Responsible for implementing and managing high-level customers who generated a excess of 15 million in communications expenditures. Delegated responsibilities to the project team, customer implementation teams and consultants
-Developed a trusted advisor status with select customers to ensure strong relationships
-Responsible for estimating and managing programs, project scopes including customer service issues, schedules resource costs, and communications to ensure projects were completed on time and within budget
-Maintained ongoing coaching and analysis efforts to reinforce the value of AT&T solutions and products
-Concurrently managed 80-100 projects from initial sale to implementation maintenance
-Supported 10 Sales Reps Ex. Validated contracts, reviewed proposals, verified services sold were accurate.
-Coached and mentored Functional Managers in Project Management Methodology.
-Implemented and chaired the Software Change Control Board.
EDUCATION
Institution Name: University of Tennessee Location: Knoxville, TN Degree earned: Bachelor of Business Administration Major/Concentration: Communication Year Graduated: 1995
